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The satisfaction of our travellers, our greatest reward.
"Marine and Katia were attentive, available, and ready to help. Without their assistance, we wouldn’t have had a holiday. We are delighted with our interactions and thank them for their availability. These are people who truly care about customer satisfaction, and they exceeded our expectations. We look forward to booking future holidays!"
Prescillia L.
Our traveller support team places great importance on customer satisfaction. Their goal is to assist and support our holidaymakers throughout their stay.
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A review on Poplidays for:
✅ Sharing your experience of your stay.
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✅ Helping future travellers.
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Do as they did, leave your review!
We partner with the online customer review community: Trustpilot and Custplace. In less than a minute, tell us how your booking with Poplidays went.
Customer Reviews Charter
Any review posted on one of the properties offered on the POPLIDAYS website must comply with the following conditions to be published, otherwise it will not be displayed.
- Any user posting a review on a property must provide their name, phone number, and/or email address to be contacted by our services.
- Only one review per booked stay can be posted, and this must be done by an adult.
- The content of the review must best reflect reality, be clear, and useful to POPLIDAYS users.
- Any review may be modified or removed from publication by request via email to the following address: customercares@poplidays.com
- The review must not contain obscene, abusive, offensive, discriminatory, or illegal content. It must not disclose the identity or contact details of any person or promote non-partner services or products of POPLIDAYS or a competing brand.
- The review must not reveal the geographical location of the property or the price charged.
- The content of the review must not be subject to a claim.
Furthermore, we invite you to report any content that does not comply with the Poplidays charter.